Notefai

Privacy Policy

How we collect, use, and protect your information

Last updated: January 21, 2026

1. Introduction

Notefai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

Educational Content

When you use our transcription and note-taking services, we process:

  • Audio recordings of lectures (with your consent)
  • Transcribed text content
  • Notes and study materials you create
  • Questions you ask our AI assistant

Usage Data

We automatically collect certain information when you use our service, including:

  • Device information (type, operating system)
  • Log data (IP address, browser type, pages visited)
  • Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process and transcribe your lectures
  • Generate AI-powered notes and study aids
  • Improve and personalize your experience
  • Communicate with you about updates and support
  • Ensure the security of our platform
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure with regular security audits
  • Access controls and authentication measures
  • Regular security assessments and updates

Your educational content is stored securely and is only accessible to you unless you choose to share it.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Other parties with your explicit consent

6. Educational Institution Data (FERPA Compliance)

For schools and educational institutions using Notefai, we comply with the Family Educational Rights and Privacy Act (FERPA). We:

  • Act as a "school official" with legitimate educational interest
  • Only use education records for authorized educational purposes
  • Do not disclose personally identifiable information without consent
  • Maintain appropriate security safeguards

7. Children's Privacy

Our service is not intended for children under 13. For users between 13 and 18, we encourage parental guidance. Schools using Notefai for younger students must obtain appropriate parental consent.

8. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request information about how your data is used

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: